How quickly do you respond?
We aim to respond to all inquiries within 12 hours.
Real human support
Get support fast, with context.
Whether you're stuck on billing or trying to improve a prompt workflow, we can help you move quickly. Share details up front and we will point you to the fastest path.
Product support
Account issues, billing questions, login trouble, and plan guidance.
ContactPrompt feedback
Share a public prompt URL and tell us what result you want to improve.
ContactPartnership inquiry
Collaboration, distribution, and community growth opportunities.
ContactEmail support
support@opticraft.tech
Typical reply within 12 hours
Call support
+91 9960916175
All days, 12:30am-12:30pm EDT
Common Questions
How do I cancel my subscription?
You can cancel anytime from account settings. No questions asked.
Can I get a refund?
Yes. Refunds are available within 7 days of purchase for unused subscription periods.
Best way to get faster help
- Include prompt URL or workspace page
- Share expected vs actual behavior
- Mention account email and urgency
Enterprise and partnerships
For team onboarding, volume licensing, or integration partnerships, contact us directly.
Talk to salesWant to skip setup friction?
Create your workspace and start organizing prompt assets immediately. Reach out whenever you need guidance.
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